Ask us a Question


*(calls to this number will cost 2p per minute plus your phone company’s access charge)

Calls welcome via Text Relay Service.

Please note that all calls are recorded for training and monitoring purposes.


Astraline and Johnnie Johnson get jazzy to support Age UK Cheshire

Well done to the team who got involved in Jazzy Jumper Day in support of Age UK Cheshire East, raising vital funds to keep our elders warm this winter!! Thank you to everyone who got involved and donated….watch this space to see how much we raised!!      

Johnnie Johnson NewsLink #48 has arrived…

The latest newsletter from Johnnie Johnson Housing Association is available for you to have a look at on the intranet and on our website now  There’s a lot in there because the Trust is in the middle of updating residents about the changes happening within the Trust.  There’s also several sections of what’s been happening at […]

Callsafe Competition Winner Announced!

Congratulations to Elsie Rayner who won afternoon tea for two at The Grand Vintage Tea Rooms in Leeds. Thank you for visiting the Astraline Callsafe stand at the Golden Years Roadshow in November. Enjoy!!

Astraline – All geared up to attend the annual TSA Conference

The team are looking forward to attending the Annual International Technology Enabled Care Conference on Monday 16th and Tuesday 17th November. This year’s annual conference entitled Inspiring Change and Progress will carry three main themes throughout the two days: Entrepreneurship how to think differently to make things happen for you, your business and the sector. Education: Preparing […]

Welcome to the Astraline Team!

Joanne Naughton joined the team as Business Development and Marketing Executive at the end of July. Joanne’s main remit will be supporting and working on sales and marketing activity to enable us to promote the fantastic and varied range of services that Astraline provides to over 100 corporate clients across the country!    

HCA Upgrade!

   HCA Further Update… Further to the Trust’s successful upgrade from V3 to V2 status for financial viability with the Homes and Communities Agency back in April; we are extremely pleased to have been upgraded from G3 to G2 for governance. We will be continuing with our improvement plans to further strengthen governance and corporate […]

NGN Number Charges – Changes effective from 1st July

As communicated in recent Astraline bulletins, Ofcom are changing the way that non-geographic numbers (NGNs) are charged in the UK. Astraline have been actively chasing our network provider to gain an understanding of the Impact of the impending changes to NGN charges following the recent Ofcom review, to ensure we could communicate these to our […]

Astraline selected as preferred monitoring partner for!! is the one-stop shop for technology to support independent living. For carers and the people they care for, they specialise in providing access to technology and services that can increase independence and allow your loved ones to enjoy life in their own home for longer. Astraline are excited to announce that we are now working as […]

Partnership with BDS Northern expands with new business

Astraline have been working with BDS for approximately seven years and due to the success of this partnership, have come together to provide telecare and mobile response services to a number of new customers. Astraline and BDS have been successfully working together in the Yorkshire and Humber region for a number of years, with BDS […]

The results are in from the telecare customer survey

We wrote to all our private customers of our telecare service in December 2013 to wish them a Happy Christmas and to invite them all to complete a short survey about the service they receive from Astraline. Many thanks to all of you who took the time to respond. We had an overall response rate […]

Page 1 of 3123