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Buying assistive solutions for a loved one

It can be difficult when our loved ones lose independence and start to struggle with age-related issues. But there is no need to worry, as we understand your concerns and are here to help.

It can be a real challenge when our parents, friends or loved ones start to struggle with their health, mobility or age-related issues.

Sometimes just starting the conversation can be the hardest part, and many of us worry about how we can sensitively raise our concerns with the people we care for the most.

At Astraline we understand family dynamics, and how to approach conversations about ageing and independence.

If you are considering technology-enabled care services for a loved one, our friendly team can talk through the options and answer any questions or concerns you may have.

 

Commonly asked questions ...

Some of our devices do work outside of your home. Use our Service Finder to find the best product for you, or contact us and share your needs and requirements and we will help you find a telecare product that is suitable for you.

Astraline’s services are affordable. Prices start from only £3.50 a week.

Our team are professionals and will quickly realise that you are unable to speak to them. Our team will contact the emergency services or one of your nominated contacts.

No. It may be that you have a long-term health condition, disability or have recently returned home from the hospital after surgery. Our services are for anybody who wants the reassurance that help is at hand 24 hours a day.

Mistakes happen! When we answer your call just let us know. There is no need to worry.

Be independent with Astraline

We understand that not everybody is the same and as a result, we offer a wide variety of products and services to fit different lifestyles and needs.

Find the right service

What our customers have to say...

Meet Arthur

“Arthur had a stroke last year and has been in and out of the hospital and I’ve been looking after him at home. He has lost some of his speech, a little mobility and a lot of his confidence, and it has left us feeling vulnerable. While we didn’t want to leave our home of 50 years we needed some help. With Astraline, I don’t worry about leaving Arthur alone when I go to the shops or out with friends and he feels reassured that he’s not alone if it were to happen again."

What our customers have to say...

Meet Mary

“I suppose I’m a very active 83-year-old; I go to a gym class, socialise with friends, and go shopping. I also spend a lot of time in my allotment which can sometimes be very isolated. While I continue to enjoy all life has to offer, at my age, I’m realistic about my health and safety. Since having Astraline’s 24-hour support, I’ve felt much more content and never worry about being alone in my allotment anymore. If I fall or become unwell I can just press the button and they will help me."

Experience you can trust

98%

of our customers would recommend us to a friend

21

years of experience in technology-enabled care services

70,000+

customers supported by Astraline in the UK

94%

of calls answered in under 60 seconds

Find the right product for you

We understand that not everybody is the same and as a result, we offer a wide variety of products and services to fit different lifestyles and needs.

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Our Promise We want you to be happy with the services you receive, so we created our customer promise to reinforce our ongoing commitment to providing outstanding customer service and technology-enabled care products.
About Us Find out more about who we are, our services, products and how we can support you, or a loved one, to stay safe and live independently.