Welfare Calls service

As part of our Welfare Calls service, a friendly member of our team will give you, or a loved one, a call to check that everything is OK. This can be on the day and time specified by you and can be booked as an ongoing service or to cover holidays.

Benefits of Astraline Welfare Calls


Peace of mind that your loved one's welfare is monitored


Flexible service - adjust times and days to suit work or holidays


Service is available 24 hours a day every day


Option to include in person support should the worse happen

Astraline Welfare Calls

Flexible & Friendly

The Astraline welfare call service is separate to our 24-hour monitoring service, and consists of a daily or weekly call from our Astraline team. We will call to check that everything is OK, ask how your day is going, remind you about taking medicines and whether you require any additional support.

Talk to our customer service team about your exact needs - we can tailor your package to suit your requirements. From multiple daily medication reminders or simple holiday cover to our in person response service, should you or your loved one need additional help.

What is a Response Call?

Frequently asked questions...

We are one of the UK’s leading providers in technology-enabled care services, supporting over 75,000 customers, both private and corporate clients, to live longer in their own homes.

We have 20 years experience of providing telecare monitoring to over 40,000 customers throughout the UK.

Our customer promise can be found here: https://www.astraline.co.uk/about-us/company-promise/

We are proud to be accredited by the Technology Enabled Services Association and certified by the Quality Standards Framework (QSF), which recognises our commitment to provide safe, reliable and affordable services to our customers.

The Quality Standards Framework is a set of outcome-based standards, this means our services are delivered at the highest level possible and meet the strictest standards set out by the TSA.

Request a call back

Want to know more about how Astraline can provide welfare calls for you or a loved one? Request a call back from our friendly team.

Alternatively ring our contact number: 01625466681

Why Choose Astraline? We are one of the UK’s leading providers in technology-enabled care services, supporting over 70,000 customers to live longer in their own homes.
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