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*(calls to this number will cost 2p per minute plus your phone company’s access charge)

Calls welcome via Text Relay Service.

Please note that all calls are recorded for training and monitoring purposes.

Out of hours call handling

spannersOur out of hours service can cover anything from repairs reporting to housing management calls and even local authority environmental calls.

We offer a seemless service giving your customers a positive hassle-free experience. The benefits of using our out of hours service include:

  • an option to integrate with your own in-house systems
  • availability for training cover, or disaster recovery during working hours
  • reassurance that we have experience and understanding of landlord obligations and customer expectations
  • an ability to respond quickly to unprecidented circumstances such as severe weather conditions.