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Telecare services

telecare-servicesAstraline can provide high quality, cost effective Telecare Monitoring services for vulnerable people from its quick response 24 hour alarm receiving centre.

Astraline offers bespoke packages dependent on your needs, from standard alarm systems and inactivity monitors, to smoke C02, flood and fall detectors. We guarantee unrivalled customer service from our fully trained and dedicated staff and together hold 40 years of experience in understanding the needs of vulnerable clients.

Our ARC (Alarm Receiving Centre) is staffed 24/7 and undertakes an independent audit by the TSA (Telecare Services Association) each year to ensure that high quality service standards are met across all areas of the operation.

Our pioneering Verklizan control centre system from Holland, with its state of the art and open platform architecture provides the flexibility to connect existing and new technologies to further support and develop Telecare Services.

We are able to monitor any Telecare systems from the UK that are 21st century network compliant and can monitor any Telecare protocol.

setting-alarmChoose our Telecare services because:

  • We provide a high quality telecare service to your customers
  • We reduce costs with our competitive pricing
  • We develop bespoke telecare strategies together through working groups and assisting in demonstrations.
  • By remaining equipment neutral we can offer advice on systems that can connect to our centre.
  • We can ‘brand’ your service specifically for your organisation,
  • We record all voice communication within the ARC which are archived digitally.