About Us


Astraline is proud to be part of Johnnie Johnson Housing (JJH) – an independent organisation with charitable status.

Johnnie Johnson Housing has 5,000 properties across Yorkshire, Debyshire, north west and north east England. It employs approximately 210 people, 60 of which are employed within Astraline. Our 24 hour monitoring centre is based at our head office in Poynton, Cheshire.

Find out more about Johnnie Johnson Housing here

We have nearly 20 years’ tried and tested experience of providing telecare and assistive technology solutions.

The original purpose of the service was to provide a high quality telecare service to all of JJH’s retirement properties who had previously been monitored by 17 different local authorities across the country.

Reflecting our growing expertise. Astraline quickly developed a reputation as a high quality, cost-effective contact centre, continuously focused on building and maintaining excellent working partnerships with customers.

We now work with more than 100 partner organisations including local authorities, housing associations and charities, as well as a growing ‘self-funder’ partner base. We also work with individuals and their families to support people to live independently for longer.