Frequently Asked Questions
Payment can be made by debit or credit card. For our ongoing monitoring service, you can set up a monthly direct debit from your bank account.
If the service user is VAT exempt, you will not pay VAT.
Yes – we use industry standard encryption to secure any transactions. Any regular monthly payments are covered by The Direct Debit Guarantee. This guarantee is offered by all bank and building societies.
Yes – 99% of our service users suffer from a long-term chronic illness and are therefore VAT exempt. All you need to do is complete the form which will be presented to you during the order process.
Once you have registered and created an account you be able to track your order online. Alternatively, you can contact us directly.
Help choosing the right product
We understand that not everybody is the same and as a result, we offer a wide variety of products and services to fit different lifestyles and needs.
Complete our assessment toolRequest call back
Want to know more about this product and our services? Complete the form and a member of our expert team will call you back.
Alternatively call us on: 01625466681
Help choosing the right product
We understand that not everybody is the same and as a result, we offer a wide variety of products and services to fit different lifestyles and needs.
Complete our assessment tool