Technology-enabled care services

Technology-enabled care is a service that supports people to live independently; offering peace of mind and security for users and their families.

Technology-enabled care offers users a reliable 24-hour monitoring service which alerts a response centre, emergency services, family member or named carer if they fall, become unwell or need urgent medical assistance.

Astraline will provide your customers with a digital device, such as a personal alarm, which will automatically connect to our UK based emergency response centre if they need help.

Once an alert has been raised our team will quickly arrange suitable care for the user, whether that be to call for an ambulance, medical professional or simply to contact a family member or friend.

Technology-enabled care services can help people who are:

  • at risk of falling
  • are worried about their safety and live alone
  • living far away from friends and family
  • living with a long or short term health condition
  • living with dementia or Alzheimer’s
  • recovering from surgery

Frequently asked questions...

We can provide the following services:

  • Monitor Telecare equipment
  • Provide emergency assistance using Emergency Services, Next of kin or named contact.
  • Loan Worker Monitoring
  • UMO Web – Provide Support for Web based Portal for your own clients
  • Daytime and Out of hour Repairs
  • Welfare Calls
  • Manage Mobile Response Service

We provide standard automated management reports for our clients. If you require something bespoke, we can work with you to make sure you get the information you need.

We also hold regular contract review meetings to ensure that the service we offer continues to meet your neeeds.

Request a call back

Want to know more about how Astraline can support your business and your customers? Request a call back.

Alternatively ring our contact number: 0345 217 0721

Welfare Calls As part of our Welfare Calls service, a friendly member of our team will give you, or a loved one, a call to check that everything is OK.
Partnering with Astraline We work with you to deliver reliable and effective telecare solutions to give your customers and their families reassurance that they are safe and well.